info@idm-refrigeration.com
+86 185 625 191 73
Post sales
SERVICE
CENTRE
Our head office serves as the hub for the management of our dense network of around 300 points throughout Italy where repairs and service are carried out.
This enables us to provide immediate assistance; our careful back-office work allows us to get in direct contact with our stakeholders, seeking an effective and lasting solution together with them.
We are constantly looking for the best solutions so that we can offer our partners and customers excellent products and impeccable after-sales services.
SPARE PARTS
Our team of experts is always available, thanks to our large warehouse, which guarantees a prompt exchange of components and efficient and operational management of customer requirements.
Thanks to the use of RFID tags, used to identify stored products, supported by specialised management software, we are able to simplify the management of spare parts safely and quickly.
